Letter from the Editor
Bridget N. O’Connor

Guidelines for Authors

Research

An Empirical Analysis of the Content of the Data Communications Course:  Academics' and Practitioners' Perspectives
by Linda Ellis Johnson, John J. Stallard, and John R. Tanner

Visualization Ability, Proofreading, and Color Configurations of a Computer Screen--Interactions and Implications
by Dawn E. Woodland and Linda F. Szul

The Impact of Group Support Systems on Collaborative Learning Groups' Stages of Development
by Susan R. Feather

Making a Difference

A Protocol Analysis Model for Investigating Computer Supported Problem-Solving Activities
by Catherine Chen

A Continuous Improvement Approach to Support Staff Workload Analysis:  A Case Study
by Marlyse M. Heaps, Cindy Kelley, John J. Olivo, and Sherri Valencik

Book Review

Don Tapscott's Growing Up Digital
reviewed by Brenda Hayden Sheets

21st Century Organizations:  Vision to Vitality
OSRA Research Conference
Toronto, Canada -- February 24-26, 2000
Features and Registration Form

OSRA Application

Editors and Editorial Board 1999-2000

OSRA Home Page

 VOLUME 17                                    Fall 1999                                 NUMBER 2